Updated: 29 May 2025

Website: www.forgemuesli.com

Contact: contact@forgemuesli.com

1. Introduction

These terms govern your use of our website and any purchases made through it. By accessing or using this site, you agree to be bound by these Terms of Use and Conditions of Supply. If you do not agree, please do not use the site.

2. Use of the Website

You may:

• Browse the site and its content for personal, non-commercial use
• Purchase goods through our online shop

You agree not to:

• Misuse the website (e.g. through hacking or transmitting viruses)
• Use the website for unlawful purposes

• Attempt to gain unauthorised access to our systems

We may update the site, suspend access, or terminate access at our discretion and without notice.

3. Product Descriptions and Availability

We take care to ensure all product descriptions, pricing, and availability are accurate. However, products are subject to availability and we reserve the right to withdraw or change any product at any time.

Images are for illustrative purposes only. Packaging may vary from that shown.

4. Ordering and Contract Formation

By placing an order on our website, you are making an offer to purchase products from us. A contract is only formed when you receive an order confirmation from us.

We reserve the right to refuse or cancel any order prior to dispatch, including in cases of pricing errors or stock issues.

5. Pricing and Payment

All prices are inclusive of VAT (where applicable) and displayed in GBP (£). Delivery charges are shown separately during checkout.

Payment must be made at the time of ordering. We accept major credit and debit cards via secure payment systems.

6. Delivery

We will deliver to the address specified in your order. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by events outside our control.

Risk in the goods passes to you on delivery. Title passes once we have received full payment.

7. Returns and Cancellations

If you change your mind, you have the right to cancel your order within 14 days of receipt under UK consumer protection law. Please notify us in writing at contact@forgemuesli.com.

Products must be returned unopened, in their original condition. Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.

Please see our Returns Policy for full details.

8. Offers and Promotions

From time to time, we may offer discounts, special offers, free delivery, product bundles, or other promotional programs. These may be subject to additional terms and conditions, including eligibility requirements, time limits, purchase thresholds, and usage restrictions.

Unless expressly stated:

• Offers cannot be combined with other discounts or codes
• Only one promotion can be applied per order
• Offers are non-transferable and have no cash value
• We reserve the right to amend or withdraw any offer at our sole discretion and without prior notice

Your continued participation in any promotion constitutes acceptance of its specific and general terms.

9. Competitions and Prize Draws

We may run competitions or prize draws from time to time. Participation will be subject to additional promotional terms which will be published at the time.

Unless otherwise stated:

• Competitions are open to UK residents aged 18 and over
• No purchase is necessary to enter
• Winners will be selected at random and notified by email
• Prizes are non-transferable and not redeemable for cash
• Our decision is final, and no correspondence will be entered into

We reserve the right to disqualify entries that we reasonably suspect to be fraudulent or non-compliant with the rules.

10. Intellectual Property

All content on this website (including text, imagery, branding, graphics, layout, and code) is owned by or licensed to Forge Muesli Ltd. You may not reproduce, distribute, or modify any part of this site without our express written consent.

11. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under law.

To the fullest extent permitted by law, Forge Muesli Ltd shall not be liable for:

• Any indirect or consequential losses
• Loss of profit, sales, or business
• Inaccuracies or omissions on the website

12. Links to Other Websites

Our site may contain links to third-party websites. These are provided for convenience only and we do not accept responsibility for their content, availability, or privacy practices.

13. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page and effective immediately upon posting. Continued use of the site constitutes your acceptance of those changes.

14. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the English courts.

15. Contact Us

If you have any questions about these terms or your order, please contact:

Email: contact@forgemuesli.com

Post: Forge Muesli Ltd, [Insert Company Address]